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CUSTOMER CARE

"Your most unhappy customers are your greatest source of learning." This is something Bill Gates once said.

STABLE, SECURE, WITH THE HIGHEST STANDARDS

Website security is a top priority at FUJIS.

FUJIS is committed to the highest safety systems and practices.
 

🧿 PCI Level 1

FUJIS was built for payments with the highest security standards.

and securing individual website visitors' transactions.
 

🧿 ISO 27001 & 27018 Certification


FUJIS abides by the Personal Information Handling (PII) guidelines, including managing the security risks of the website.

 

🧿 Defense against DDoS attacks

Standard web hosting security FUJIS servers are rigorously tested by independent security researchers and hackers. This ensures that the FUJIS website is always available.

 

 

🧿 HTTPS, TLS 1.2+ and SSL

- Confident with the multi-step website security level adopted by FUJIS.

 

- FUJIS data encryption in transit uses HTTPS, TLS 1.2+ and automatic SSL.

Whereas the property uses AES-256, which is the strongest data encryption standard available today.

- HTTPS Secure and Private Internet Connection

- ​Secure data encryption with TLS 1.2 to keep all transactions private.

- SSL Certificate

🧿 Secure automatic payment system

All FUJIS sites comply with the highest payment card industry data standards.
to prevent fraud and protect payment information

BUYER PROTECTION

Buyer protection ensures you get what you pay for. When something goes wrong with your eligible transactions, PayPal Buyer Protection has you covered. Get a full refund if an eligible order isn’t significantly as described, or doesn’t arrive at your doorstep.

 

We secure your financial information with encryption. So you can pay online with confidence.

In addition, your eligible transactions are protected by Buyer Protection

PRICE PROTECTION

FUJIS freezes or reduces the prices for a period of at least a quarter to help fight inflation and support our valued customers, with the win-win approach where all parties can overcome the crisis.

We have no policy to charge different prices for products and services depending on whether it's high season or low season. Seasonal rates don't deviate from our standard basic price during certain times of the year or during particular events.
Or contact for more information at Customer Care.

 PAYMENT METHODS 

- Cash

- Credit / Debit Cards *

- Manual Payments

COD

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* After the payment is completed via PayPal, there is no need to send a proof of payment as the system operates automatically.